Kelly O'Keefe Photography: Senior Portraits and Yearbook Portraits for Spring Valley High School, OJR High School, Penncrest, Coatesville High School and Great Valley. Located in Spring City, PA
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Senior Portraits & Yearbook Portraits at Kelly O'Keefe Photography
Yearbook Portraits

Frequently Asked Questions

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APPOINTMENTS:

I never picked up my appointment card. What should I do?

What if I cannot make my confirmed appointment time?

I can’t make any of the sessions during my schools scheduled weeks. What should I do?

I lost my appointment card. What can I do?

What if something comes up and I cannot make my appointment?

What if I am late to my appointment?

What if I can’t remember my appointment time--can I go anytime during the scheduled weeks?

What if I forget to come to my appointment?


SESSION:

What are the session types? How long are the sessions?

What should I wear?

What if I don’t like my pictures?


VIEWING YOUR SESSION:

When will my images be available?

How do I see my images taken during my portrait session?

Don’t I get proofs?

Where can I find my password?

When I enter my password, it says the images are not available yet. What does that mean?

I lost my viewing card. What can I do?

How long can I view my pictures online?


ORDERING & CHOOSING A YEARBOOK POSE:

How do I order?

Can I order pictures over the phone?

How do I pick my yearbook pose?

Why is there a 2 week order deadline?

Can I order after the 30 day deadline?

Why is there a 30 day yearbook pose selection deadline?

I missed my 2 week deadline to pick my yearbook pose. Will I be left out of the Yearbook?

I can’t afford to purchase portraits right now. What can I do?

My credit card was declined, but I know the funds are there.

Can I make partial payments online?

How long do I have to place my order?

How long after I place my order will I receive my pictures?

Is there any way to get my pictures faster than standard time?

Do you offer refunds in the event I do not like my prints?

Do I get any sort of discount for ordering my portraits early?

How do I get my sitting fee credited towards my print order?

I live close to the studio, why can’t I save on the shipping and handling and pick up my order?

I didn’t purchase enough pictures. Can I make my own copies?

I didn’t purchase enough pictures. Can I reorder?

KELLY O'KEEFE PHOTOGRAPHY •  SERVING THE PHILADELPHIA, PENNSYLVANIA AREA
111 North Main Street | Spring City, PA | (610) 948-8005 | info@KellyOKeefePhotography.com

© 2009 Kelly O'Keefe Photography •  Website design & hosting for Photographers: Vision Design Group, Inc.

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